Category Archives: Uncategorized

Stop Talking About Social Media “ROI” — Start Talking About “BOE”

by Curt Mercadante
One of the most frequently asked questions of marketers looking to engage with “social media” tools is: what’s my return on investment (ROI)?
The number of blogs (and even books) that have been written on this topic is seemingly endless.
I think we should stop looking for the “ROI” and instead start [...]

Twitter: The Online Cocktail Reception, Part II

Following is Part II of Curt Mercadante’s explanation of the “ins and outs” of Twitter — excerpted from his recent presentation to the Hilton Head Island-Bluffton Chamber Business Expo:

Help us brighten the holidays for military families

This week, we were proud to launch a new Twitter campaign to benefit the families of military men and women serving overseas.
Visit this new campaign at OperationTweetfront.com — which is designed to raise vital funds for Operation Homefront of Illinois.
OH-IL provides emergency assistance and morale to our troops, to the families they leave behind and to [...]

Select Posts from CurtMercadante.com

Here are some select posts from the past week on the personal blog of our principal, Curt Mercadante:

Loneliness can spread through social networks?
It’s about engagement — not eyeballs
Great presentation on social media tools and government affairs

Online video and the art of storytelling

UPDATE: Please also see this example of our 37 Signals uses simple customer testimonial videos to tell its (and their) stories…
When then-candidate Barack Obama delivered his A More Perfect Union speech on race in March 2008 — it was viewed on YouTube by more than 6 million people.
Talk about by-passing the so-called “mainstream” media.
The fact [...]

Recap of Day Two at #PRSA09

Day two has made it very apparent that the PR industry is committed to owning the online communications space — as well it should.
The packed rooms for each of the social media panels I attended today (which far exceeded attendance at other sessions) is further proof that PR professionals have the desire to engage with [...]

The Internet turned 40 this week — how did you celebrate?

The “inventor” of the Internet — Leonard Kleinrock — helped celebrate the 40th Anniversary of his “baby” this week, reminiscing with past and current Web celebrities about the power (and drawbacks) of one of the most transformative inventions in world history.
The Associated Press reports:
Technology stars, pundits, and entrepreneurs joined the Internet’s father on Thursday to [...]

Apologies … and Kudos

Sorry for the sparse posting of late — it’s a great time for our company and I’ve been working on a number of really great new projects.
Not a long post here, but I did want to reference my prior post about the need for my health club to take their communications online.
I’m pleased to report [...]

The Pay-for-Content Folks’ Dilemma: Free Competitors

James Pitaro of Yahoo! has a post up today at PaidContent.org that deals with the “pay-for-content” move being promised by a number of media organizations, such as Rupert Murdoch’s News Corp.
Pitaro echoes many of the same themes we shared in our previous post on “pay-for-content”:
Many companies are trying to protect their bottom lines by putting [...]

Today, We Remember

“We will always remember. We will always be proud. We will always be prepared, so we may always be free.” — President Ronald Reagan
The memory of September 11, 2001 is still crystal clear.  Turning on the TV as I got dressed for work, I watched the Today show team react as the second airplane hit [...]